CHANGE Pink Sugar is a customized garment and accessories design line. We are a part of Raw Jute Trading & Industries, Ltd. Please bear in mind all references to Pink Sugar automatically include the aforementioned main company. All transactions will be completed through Raw Jute Trading & Industries, Ltd.

GENERAL

We may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

USE RESTRICTIONS

You understand and accept that all information, data, text, software, music, sound, photographs, graphics, audio, video, message or other material appearing on this Site (collectively, 'Content') are owned by Pink Sugar or its licensors. You are expressly prohibited from using any Content without the express written consent of Pink Sugar or its licensors. Except as otherwise stated herein, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of Pink Sugar, and/or the appropriate licensor. Permission is hereby granted to display, copy, distribute, and download the materials on this Site solely for personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained. You may not, without Pink Sugar's express written permission, 'mirror' any material contained on this Site or any other server. Any permission granted herein terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Pink Sugar on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, 'Testimonials') shall be and remain Pink Sugar's property. Such disclosure, submission or offer of any Testimonials shall constitute an assignment to Pink Sugar of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Testimonials. Thus, Pink Sugar will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Testimonials. Pink Sugar is and shall be under no obligation (1) to maintain any Testimonials in confidence; (2) to pay to user any compensation for any Testimonials; or (3) to respond to any user Testimonials. You agree that no Testimonials submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Testimonials submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Testimonials you make. You agree that Pink Sugar may use and/or disclose information and photos about your demographics and purchases. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Pink Sugar may use your information for marketing and promotional purposes.

PINK SUGAR'S COMMUNICATIONS TO YOU

You agree that Pink Sugar may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Pink Sugar's products or services, or for such other purpose(s) as Pink Sugar deems appropriate.

CONTENTS/PROMOTIONS

Any contests or promotions described or posted on this Site shall be governed by the rules regulating such event.

PRODUCT INFORMATION

Most Pink Sugar products displayed at the Site are available only by order. The prices displayed at the Site are quoted in U.S. Dollars and Indian Rupees.

COLORS

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.  Colors on the actual fabric may appear differently from the chosen swatch.  Please bear in mind when dying takes place, it is a tedious process; any irregularities are normal, and colors will vary from piece to piece.

LINKS TO OTHER WEB SITES AND SERVICES

To the extent that this Site contains links to outside services and resources, the availability and content of which Pink Sugar does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT PINK SUGAR SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

INACCURACY DISCLAIMER

From time to time, there may be information on www.pinksugar.co.in that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). If you are not completely satisfied with your www.pinksugar.co.in purchase, you may contact us directly. There are no guarantees, and please see our Return Policy for details.

INDEMNIFICATION

You agree to defend, indemnify and hold Pink Sugar harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

TERMINATION

This Agreement is effective unless and until terminated by either you or Pink Sugar. You may terminate this Agreement at any time. Pink Sugar also may terminate this Agreement at any time and may do so immediately without notice, and accordingly, deny you access to the Site, if in Pink Sugar's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Pink Sugar, you must promptly destroy all materials, downloaded or otherwise, obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

PRIVACY POLICY

Pink Sugar and its affiliates, value our customers and visitors to our Websites and respect your concerns about the privacy of your personal information and data security. Our Privacy and Security Policy (the "Privacy Policy") is intended to protect your privacy and provide you with a safe and secure experience in fashion, style and shopping. This Privacy Policy applies to our Websites hosted in India and the United States and to our fashion marketing and sales activities, including sales through our pop-up stores. This Privacy Policy protects consumers providing information through our Websites and stores and is not designed to protect business information. By using our Website or providing information to us at our stores, you consent to the collection and use of your personal information. In addition to reviewing our Privacy Policy, you should also read our Terms of Use for our Website. Your use of our Website constitutes your agreement to its terms and conditions.

Because we continue to develop our Website and take advantage of technologies to improve the services we provide, our policies will change over time. We encourage you to refer to this Privacy Policy from time to time to stay abreast of our most current privacy policy practices. If you are a registered user of our Website, we may notify you by email of material changes to our Privacy Policy using the most current email address you have provided to us. Your continued access and use of our Website will constitute your acceptance of any changes or revisions to our Privacy Policy.

You should be careful to maintain the secrecy of your passwords and/or account information and be responsible about protecting your personal information and identity whenever you are online.

RETURN/CANCELLATIONS POLICY

Returns

Due to the fact that each piece is created on an order-by-order basis and customized for the client, we do not allow returns and/or exchanges. If you are dissatisfied with your purchase, we are always open to discussing options on pieces priced above $100 only (if the amount is less than $100, we cannot offer any changes). The piece can be altered (with reference to measurements and fit), handwork can be increased at an additional cost and/or pieces can be increased for the 'outfit' to satisfy your needs.

Cancellations

We will allow for cancellations up to 48 hours after the order has been placed.  However, if fabrics have already been purchased and/or dyed, the order cannot be cancelled under any circumstances.

ORDER POLICY

Orders

Website orders must be a minimum of $100, and please allow at least 8 ('eight') weeks for completion (this does not include shipping times). Purchases made at pop-up stores do not have a minimum requirement; however, orders placed at pop-up stores follow the same requirements as website orders.  In general, we exercise the right as the designer to use our discretion when a final decision is needed.

Specificities Regarding Dying, Colors, Handwork and Care

When ordering your garments, there is an understanding that alterations are the customer's liability (and that alterations may be required since these pieces are not general S, M, L, etc. sizes).

Furthermore, customers will also understand that colors will vary from images seen on the computer or phone screen. Dying is a tedious process causing the overall piece to have irregularities which are normal and expected.
 
The fabrics we use are delicate and pure which means caring for the pieces is very important. Dry clean only and steam iron to protect your pieces. Shrinkage occurs as well as colors running/fading.

Embroidery is completed by hand through skilled artisans; once again, slight irregularities will appear which are normal.  As the piece is used, it will experience normal wear and tear (sequins/beads/stones/pearls shedding, 'gota' detaching, thread work loosening, and others which may not be specified here).


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